Customer Support

Documents, resources and contact information to assist you with any inquiries you may have about DigitalEd products and services.
Most issues or questions can be answered in the documentation below or live customer support is also available if you would like to speak to a DigitalEd Customer Support representative. If you are looking for Sales information outside of the US, Canada, UK, France and Nordic countries, you can contact your local DigitalEd reseller.

Contact Customer Support

If your questions aren’t answered in the documents above, you can speak with a Customer Support representative, available Monday to Friday, 3 AM to 5 PM ET (8:00 to 22:00 UTC).

US & Canada: 1.888.667.6007
International: 800.6677.6007

Local Sales and Support Information

If you are outside of the US, Canada, UK, France, and the Nordic countries, you can contact a DigitalEd reseller for Sales information in your territory.


Belgium, The Netherlands, Luxemburg, Germany, Austria and Switzerland

Nieuwpoortkade 25, 1055 RX Amsterdam

Tel: +31(0)20 820 8625
Fax: +31(0)20 820 8629
Gose Fischer -

The Software Shop

Latin America

Cra 7b # 126-64
Bogota, Colombia

Tel: 57-1-619-4000
Fax: 57-1-619-4000


Australia, New Zealand, Indonesia, Malaysia, the Philippines, Singapore, Thailand and the Middle East

Unit 8, 5-7 Wiltshire Street, Minto, NSW 2566, Australia

Tel: +61 2 9933 4900
Fax: +61 2 9933 4908
Information -
Sales -